Q: Who are you guys and what do you do?
A: Radixweb is a decade-old IT outsourcing company from India with quite a celebrated services portfolio. We have our headquarters and primary development centre at Ahmedabad, India from where we carry out development for web applications, desktop applications, mobile applications, and embedded solution and device drivers. It is also a hub for our other services like cloud hosting, web and graphics designing, remote support, WHQL testing, virtualization, and so on. We also have a representative office at California, USA.
Q: What does being a Microsoft Gold Certified Partner company mean?
A: Radix being a Microsoft Gold Certified Partner means that Microsoft has elected us as their solutions partner. From hereon we work in close relationship with Microsoft. It also means that we meet Microsoft’s rigorous expertise standards by demonstrating superior implementation and crisis averting and troubleshooting capabilities.
Q: What kind of process did Microsoft subject Radix to before awarding the Gold Certified Partner status?
A: As a first step we had to clear the basic exams of Microsoft’s testing center. Then we had to demonstrate highest level of development expertise. To prove our worth in real world scenarios we submitted some customer reference projects. Microsoft independently verified each of them. Once satisfied that we were capable of handling the responsibilities of being their solutions partner, Microsoft granted us the Gold Certified Partner status.
Q: How can Radix’s Gold Certified Partner status benefit me as a customer?
A: The benefits are more than one here. As Microsoft Gold Certified Partner, Radix enjoys priority access to the software development kits and product information released by Microsoft. This helps us better plan our future efforts. This also gives us a sharp industry foresight. Secondly, our experts are directly supported by Microsoft’s very own systems engineers which means technical guidance of the highest level. We can draw on their 24×7 365 days technical support to ensure that we deliver nothing but the best to our clients. We also enjoy exclusive membership to Microsoft’s knowledge base where exciting new propositions are deliberated on. This again means we can keep you on track of where the industry is going. So all in all, it would be like Microsoft itself working on your project through us.
Q: Does Radix have Microsoft Certified Professionals?
A: Yes we have several professionals who have cleared exams designed to evaluate their comfort level and ease of using Microsoft tools and technologies. These exams are designed by Microsoft training center and supervised by Microsoft professionals.
Q: Once the Gold Partner status has been granted, how does Microsoft verify that Radix does not compromise its standards?
A: We are regularly audited by Microsoft for technology standards. Microsoft professionals make impromptu visits at our development facilities to ensure that we do not slip in our technology infrastructure. They communicate with our clients to find out if we have stepped down on our commitments. We are periodically tested on our technology enhancements and upgrades.
